I design for scale, strategy, and systemic impact.
As a UX leader and hands-on designer, I’ve transformed enterprise workflows by consolidating 12 supply chain systems into a unified platform, which has boosted efficiency by 72%. At Lowe’s, I led the Supply Chain Customer Promise Pillar, driving initiatives that balanced user empowerment with operational excellence.
Beyond outcomes, I elevate design culture: mentoring across 13 teams, facilitating workshops, and integrating AI and automation to deliver measurable efficiency gains. My work is defined by clarity, collaboration, and vision, turning complex challenges into intuitive solutions that empower both users and organizations.
Explore my portfolio to see how I translate strategy into design that drives systemic change.
My Projects
Lowe’s
My Supply Chain Red Vest (MYSCRV)
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The Challenge
Supply Chain associates are required to use numerous legacy applications that only contain part of the data they need when they need it, necessitating manual printed verification and frequent context switching, reducing efficiency.
My Impact
I increased supply chain associate efficiency by 72% by streamlining 12 fragmented legacy systems into a unified, dynamic, multi-tiered, role-based access control, user-centric supply chain platform known as My Supply Chain Red Vest.
My Approach
I reviewed our experience and competitors to identify opportunities, collaborated with stakeholders and end-users to define critical supply chain data and flows, and then built and tested prototypes at varying levels of fidelity, refining them through iterative feedback until the designs met real-world needs.
1 – Discovery & Define Phase
2 – Exploration & Refinement Phase
3 – Design & Deliver Phase
USTrotting
My USTrotting
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The Challenge
USTrotting faced brand fragmentation, disjointed user journeys, and operational inefficiencies that undermined both member engagement and revenue growth, resulting in a year-over-year decline in membership.
My Impact
A thrilled client team and a future-ready UX framework that can be embraced across the organization. Preparing for increased membership revenue opportunity and satisfaction through a cohesive brand experience and streamlined workflows, positioning USTA as a digitally forward industry leader.
My Approach
I unified the brand’s visual language to create a clear, consistent identity across all platforms, designed an inclusive digital experience that engaged diverse user groups, and implemented user-focused process optimizations that reduced friction, minimized delays, and enhanced overall platform agility.
1 – Discovery & Define Phase
2 – Exploration & Refinement Phase
3 – Design & Deliver Phase
Other Deliverable Work
